Delete Your Account
Last updated October 19, 2026
In the app
- Open Almari and go to My Almari.
- Tap the menu (the three lines at the top).
- Tap Delete My Account.
The screen tells you first if anything has to finish, such as a sale you still need to ship or money on its way to your bank. When nothing is in the way, press and hold the button to delete your account. It can't be undone.
Without the app
Email administration@almari.store from the email address on your account, with the subject "Delete my account". We'll confirm it's you, then delete it and tell you when it's done.
What's deleted
Your profile, listings nobody has started to buy and their photos, likes, follows, your bag, drafts, saved addresses, settings and notifications, and chats that aren't about an order. Your @handle is held so nobody else can take it.
What we keep, and for how long
What orders, payments, disputes, safety and the law need:
- your orders and their shipping details, and the listings and photos of pieces you sold or someone started to buy, which that order still shows (kept off sale);
- chats and support about a piece you bought or sold, and cases and their evidence;
- anything someone reported to us, as it was when they reported it, kept as evidence;
- reviews you wrote, without your name or photo;
- a record that the account was deleted.
We keep these only as long as those reasons or the law require (tax and payment records often for several years), then delete them. Deleted information leaves our backups as they're replaced. If you sold on Almari, Stripe keeps the identity and bank details it verified under its own privacy policy. Our Privacy Policy has the details.